Archive: News

Help Desk Closure

No comments

Six years ago we made http://themeblossom.info to provide support related to our themes exclusively sold on Theme Forest and to provide maintenance and customization services.

Unfortunately, authors of software installed under the hood of our help desk discontinued their product two years ago. Though our development team pushed their limits to keep this software fully operational – in last couple of months we had too many problems (missing notifications, registration issues, lost tickets, etc) and experiencing an overwhelming number of challenges making all those development hours wasted.

Therefore, we’ve decided to close both services we are offering through this site and move them to more reliable help desk software.

Customer Support

Starting from March 1st we will completely close registration on this site and migrate our customer support to Freshdesk. Our dedicated site is already installed (though in beta phase) and you can start using it immediately. Please navigate to this URL: https://themeblossom.freshdesk.com/ and register for our new service.

Development and Customization Services

Over the years, we’ve developed and customized more than 700 sites. From February 10th, our http://themeblossom.info/experts page will be permanently redirected.

We partner with Codeable, the only WordPress Freelancer Platform in order to give you a trusted resource for hiring the best WordPress developers.

Codeable matches you with the right WordPress developers in under a day. Whether you need development, support or an affordable consultation, Codeable’s developers are able to help you.

Codeable completes more than 2000 of WordPress projects for it’s of clients each month.

Codeable is officially recommended by the best WordPress brands so you know your project is in good hands. If you have development task, need a customization or maintenance service, start your project on http://themeblossom.info/codeable

Epilogue

This is the last email which will be sent from Theme Blossom Help Desk. We will not send you 2 weeks or day’s notice of the closure, but if you have more questions, please don’t hesitate to send them to office@themeblossom.info.

Thank you for the time and attention you’ve contributed to this community. It has been a privilege to help you on this site, and we look forward to meeting again in new ways.

Sincerely yours,
Theme Blossom Team

Support Enabled

No comments

Due to all problems in our country, our support was suspended.

After more than a month, we finally put our office in full capacity and working order, so we are starting to work.

Thank you for your patience and all support emails we’ve received during disaster floods in our country.

Candidate V2 is published

No comments

As announced few weeks ago, Candidate is finally updated.

New update is made with Bootstrap 3 and Underscores framework; house made options framework is changed and powerful Redux is integrated in Candidate. It allows unlimited color and background options and you can control almost any part of theme.

Custom post types are removed from theme – based on Envato’s new rules of submission, but don’t worry, this allows you to choose what to have on your site.

Theme is WooCommerce 2+ ready and you finally have chance to use all new features of this great plugin on Candidate theme.

Events are handled by Modern Tribe’s Events Calendar – at the moment, theme is compatible only with free version, but we plan to make it ready for Events Calendar PRO version, too.

Home page slider is completely removed and changed with probably the best premium slider plugin ever – Slider Revolution. This $19 worth plugin is included in theme package!

Galleries now support more than one image per album and this is handled by our small and super fast house made plugin.

Testimonials and FAQ entries are handled by another two great free plugins – Testimonials by WooThemes and FAQ by Arconix. Styles are completely included – as well as enhanced scripts and one testimonial widget of our own.

New things are team management and features – also made by WooThemes.

There are more than 300 possible layout of home page, 6 blog layouts, 6 album layouts, 3 possible layouts of team page. You can choose between 4 different hover effects, three different campaign trail layouts.

Also, because of great interest and requests of our customers – campaign trail and countdown can be removed separately!

There is much more, but you will see it when you update theme on your site – so, navigate to ‘Downloads’ section of your Envato profile and grab theme update as soon as possible, because we will support Candidate v1 only till mid of next month.

Once again, sorry for almost two years without an update.

Oh yes: http://themeblossom.net/candidate is new URL of demo site.

New Support Site

No comments

We are very excited to have finally launched our new support website.

It was very difficult to maintain our old ticket system considering that we were just a tiny part of a big network. It was matter of time when we will start something of our own.

Please make sure to check Help Desk Guidelines & Policies and Terms & Conditions before you start your journey with us. We hope that you will find this a useful resource and that it will help you to use our products without problems.

We would be very grateful if you could provide feedback of any kind to us, both bug reports and feature requests.

Thank you very much and we look forward to serving you!

ThemeBlossom